I was in a car accident on October 9th, 2018. I had a brand new 2018 Kia Sorento SXL that I had purchased three months prior. Luckily my four year old daughter, one year old son, and myself were alive. But due to someone completely disregarding a stop sign at an intersection, hitting my car in in the rear passenger side door (where my one year old son sat),my car was totaled. After the initial shock and making sure we were all okay, I then had to start working with the insurance companies. It was a very long, stressful four weeks! I had a pretty good idea that my car would be totaled as the B pillar was damaged and Kia doesn’t just service the B pillar, they replace the entire side of the car! I knew it would be pricy, so I began looking for a replacement car to cover all bases. I live in Illinois and the only other 2018 Kia Sorento SXL that matched the one I had was in Idaho! On top of all the emotional distress dealing with the insurance companies, I now worried about how I would acquire this exact car. I called Dennis Dillion anyways, and a lady named Madyson was so very helpful! She put me in touch with Roy Baxter! I could not have asked for a better salesman! He exceeded every single one of my expectations and then some! I can honestly say it was an absolute pleasure working with him. We kept in contact during the time leading up to the decision that my car was totaled. Once the decision was made to total my car, Roy had me contact the manager, Mike Booher, to get things started since Roy was out of the office that day! Mike was also a pleasure to work with! From start to finish, my experience was fantastic! I’ve had some pretty bad experiences purchasing cars in the past, and this made up for all of them! Should I ever have to purchase another car, I would definitely purchase from Dennis Dillion again! Thank you for making this so easy and effortless for me after everything I’ve been through! I can’t tell you enough how much my family and I appreciate the care and compassion you’ve shown us to ensure that we were well taken care of while purchasing our new Kia! Thank you again for a wonderful experience! -Alyssa Abrahams
I had a very good experience there Jeremy is an excellent salesman He was very professional knew what he was doing knew about the cars got me into a car that I could afford so I'm not upside down called and check donot me at home and make sure that things were going OK with my car I was very very impressed with him think you should be the top salesman of the month Thank you Jeremy for everything you have done and I love my black Berry poptart lol
Robert was very professional and helpful
Best prices in the North West!
Very friendly and helpful people
Bobby Horton went the very extra mile to get me in a vehicle.
went in to service for a maintenance light issue... the service writer couldn't have been more friendly and helpful. had me out of the in- under 5 minutes. problem solved. thank you.
Dennis Dillon Kia service is AWESOME. Harry works with my weird schedule to make sure both cars maintenance is kept up to date. Better pricing then i expected from a dealer.
All have been very helpful even though it has only been through email. Haven't been able to make it in for a test drive. Planning to very soon.