Dennis Dillon Guarantees | Customer Satisfaction


The Dennis Dillon Difference

At Dennis Dillon Mazda, we understand how important it is to feel satisfied with your vehicle purchase. That's why we offer our valued customers a love it or leave it policy. Whether you're driving off the lot with a brand-new or pre-owned vehicle, we want you to be happy and confident in your choice. Let's explore the different guarantees available to ensure your complete satisfaction.

Here’s What Dennis Dillon Mazda Guarantees

Our exchange and return policies:

  • Cash Back Guarantee – If for any reason you don't love your new vehicle, you can return it, and we'll give you a full refund. It’s important to note that a few eligibility criteria do apply.
  • The vehicle needs to be returned within 72 hours or 300 miles, whichever comes first.
  • Our team will inspect the vehicle for cosmetic or mechanical damage. If the vehicle is damaged, you are responsible for the repairs.
  • If the vehicle was purchased with a personal check, the dealership must wait for the check to clear before issuing any refunds.
  • Accessories purchased in addition to the vehicle (e.g., window tint, upgrade packages) will not be refunded.

NOTE: Refunds can take up to two weeks from the time of fund verification.

  • Vehicle Exchange Guarantee – The policy mentioned above applies in every way, with one exciting addition - instead of cash back, you can swap your vehicle. This means that you have the flexibility to choose a vehicle that better suits your needs.
  • An additional credit approval may be required to proceed with your request.
  • We'll assign a credit towards the "swap" to ensure that you can afford the vehicle you want, even if it's of a higher value.
  • The qualifications for our Cash Back Guarantee are also applied to the Vehicle Exchange Guarantee.

Our 3-Month/300-Mile Limited Powertrain Warranty: Our warranty covers vehicles that are less than 13 years old and have traveled less than 175,000 miles. For more information, contact our dealership or refer to the warranty details.

Our $1,000 Trade-In Guarantee: Taking care of your vehicle is crucial for your benefit and future buyers. At Dennis Dillon Mazda, we are committed to ensuring you get the most out of your car. That's why we offer a guarantee of an extra $1,000 on your trade-in when you follow the recommended factory maintenance at our dealership.

High-Quality Used Vehicle Inspections: At Dennis Dillon Mazda, we understand the importance of buying a reliable pre-owned vehicle. Our factory-trained technicians meticulously inspect each and every used vehicle to identify any potential issues before we put them out for sale.

Free CARFAX Reports: We understand that buying a new vehicle can be stressful, and that's why we want to ensure that you feel confident in your purchase. To help you make an informed decision, we are proud to offer free CARFAX reports. Accessing yours is easy; simply follow the steps below:

  • If you want to receive a comprehensive report on the vehicle page you're interested in, simply click on the "Free CARFAX" icon.
  • To get the information you need, follow the link provided and enter the VIN number of the vehicle you're interested in.
  • Speak to one of our representatives when you visit our dealership.

Visit Dennis Dillon Mazda in Boise, ID

If you’re looking for a car you can rely on, head over to the Dennis Dillon Mazda dealership. You can trust our team to provide the best guarantee policies around. No matter if in the market for a new Mazda or an affordable pre-owned vehicle, we've got you covered. Check out our wide selection of vehicles today.

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