Tips for Dealing With a Vehicle Recall

Tips for Dealing With a Vehicle Recall

A car recall occurs when a safety issue or defect is identified in a vehicle or its components. The issue could be anything from faulty airbags to malfunctioning brakes. The National Highway Traffic Safety Administration (NHTSA) or the manufacturer determines that a car is dangerous for U.S. roads. You should be able to replace or repair the defect at no cost.

Here’s how to find out if your car is recalled and to schedule replacement or repairs:

Confirm the Recall

If you discover that there’s a Mazda recall, you have to verify this information promptly. Here are two effective methods to check for recalls:

Check for Any Notification From the Dealership or Manufacturer

Suppose you bought your car new or as a certified pre-owned vehicle from an authorized dealership such as Dennis Dillon Mazda. In that case, you’ll likely receive a notification if your Mazda is subject to a recall. Here’s what to expect:

• Mail Notification: Manufacturers send out official recall notices via postal mail. This letter will provide details about the recall, including the nature of the issue, the potential risks involved, and instructions on how to proceed.
• Email Notification: If you provided your email address during the purchase or registration process, you may also receive notification via email. Check your inbox for any updates regarding recalls.
• MyMazda App: The MyMazda app includes a feature that allows you to check for any open recalls on your vehicle. Once you enter your Mazda’s information into the app, you can view the status of any pending recalls. If there are any, the app will provide you with important information regarding the recall.
• Inquiries: If you believe you missed a notification or want to confirm the status of your vehicle, you can contact Dennis Dillon Mazda directly. Provide us with your vehicle’s details, and we can check for any active recalls.

Check the NHTSA Online Database

The NHTSA maintains a comprehensive online database that lists all current and past vehicle recalls. Here’s how to use this resource to check for NHTSA recalls:

1. Access the NHTSA Website: Visit the NHTSA’s official website at nhtsa.gov/recalls.
2. Locate Your VIN: Your Vehicle Identification Number (VIN) is a unique 17-character code that identifies your vehicle. You can typically find your VIN in several locations:

-On the top of your dashboard, visible through the windshield on the driver’s side
-On the driver’s side door jamb, where the door latches when closed
-On your vehicle registration documents or insurance card
3. Search for Recalls: Once you have your VIN, enter it into the search bar on the NHTSA recalls page. The database will display any recalls associated with your vehicle, including details about the recall, the affected components, and recommended actions.

Step 2 – Schedule Your Recall Repairs or Replacement

Once you’ve verified that your Mazda is part of a recall, you must take the next steps to ensure your vehicle is safe and compliant. Here’s how to proceed:

1. Contact Dennis Dillon Mazda

Give us a call. We’ll answer any questions about the recall, such as those about the affected parts and what needs fixing. Our knowledgeable staff is equipped to answer any questions regarding the recall.

2. Schedule a Free Repair

>Dennis Dillon Mazda will fix the problem at no cost to you. Just make an appointment with our service department. Our trained technicians will perform the necessary repairs using genuine Mazda parts during this appointment.

3. Keep Your Records

Hold on to the receipts and paperwork related to the recall and the repair. This documentation serves as a record of the work done on your car. Documentation can be helpful if you sell your car or if there are other issues that may arise later.

4. Get More Info

If you need more help, check the Mazda website or the MyMazda App for recall information.

Visit Dennis Dillon Mazda for Recall Repairs

Dennis Dillon Mazda has a team of skilled technicians ready to service your Mazda. Our service center has the latest tools to handle everything from routine wheel alignment to complex engine repairs. If your Mazda is part of a recall, we can quickly diagnose and provide car recall repairs, getting you back on the road in no time. For more information, visit our service center in Boise, ID.